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All IT Organisations should have an IT Service Delivery roadmap, and with the increased digitisation of most industries meaning that pretty soon every business will BE an IT Organisation - now might be a good time to consider yours. Charities, for example, would probably not consider themselves to b...

When pushed, most organisations would claim that they have an IT incident response plan. It's surprising though how few have committed such a plan to paper or created a policy or a process that is clear and easily deployed. It is an unfortunate trend and often, the greatest pain caused to your organ...

Possibly, like me, you have been hooked on an outstanding summer of sport. Regular readers of my blogs will know that I take inspiration from all manner of experiences and walks of life and I bring them back to use in my IT Project Management efforts. Inevitably, I have been immensely motivated by t...

When Innotas carried out its annual survey of Project Management professionals, one overriding and crucial message leapt out at me from the report. Metrics by which project success and PMO success are measured are dangerously misaligned, not just with each other but with business strategy. The Innot...

When motivating IT Project Management team members, praise, gratitude and recognition for 'a job well done' can be as powerful as a raise, a bonus or a promotion. If not more so. Think about it yourself. Your monthly salary is what you've earned in return for your services - that's what's owed to yo...

Charities and not for profit organisations are under unprecedented scrutiny about how they allocate funds donated by the public. From remuneration packages awarded to CEOs to the cost of essential administration and advertising, it seems that everyone has a view. It's fair enough. After all, when yo...

US businessman Robert Half said, "It's easy to make good decisions when there are no bad options." I often think of this quote when embarking upon engagement of vendors for an IT project or consulting on IT service delivery. It can feel like that and anyone who has ever made a bad IT decision will i...

“A wealth of information creates a poverty of attention.” Herbert A. Simon Given that it's called Information Technology, is it surprising that many organisations are unknowingly compromising their strategic business and IT Project effectiveness through information overload? Actually, given the amou...

As you climb the IT Project Management career ladder you may find that your experience and seniority brings you benefits that you didn't enjoy back at the start ... Rank has its privileges after all. However, could it also have its problems? In my experience, there are numerous instances where a sen...

The benefits of incorporating risk management into the DNA of your IT Projects are huge. However, I have been asked to consult on a number of IT projects where inadequate risk evaluation has led to delays, extra costs and even potential project failure. Sadly, it isn’t just my anecdotal experiences....

62% of CIOs are finding it difficult to recruit talent to drive transformation. So writes Access Talent's Adam Morrell. Given that IT now is increasingly about adding business value through transformation you could be depriving your organisation of potential growth and efficiencies if you find yours...

Politics in Project Management is unavoidable. How you deal with project politics though could be the difference between success and failure. Every office has politics but for project managers, it's often more intense as teams regularly come together for the life-cycle of the specific project and th...

NOW is the time to make sure your IT Service Delivery is functioning at its best. Why now? According to Gartner's forecast, the worldwide IT services market will grow to nearly $914 billion this year and considering that outsourcing will contribute over half of market growth, Gartner expects the mar...

I bet you can ride a bicycle now, am I right? How many times did you fall off whilst learning? How many plasters got applied to scuffed knees, how many times did you nearly go over the handlebars because you applied the front brake too harshly? How many tears? How many tantrums? None of these were c...

I recently had the pleasure of working with two IT Project Teams who are paradoxically both very similar and very different. The first, I'll call them 'Team X' was struggling to deliver projects within agreed parameters and the second, 'Team Y' was hitting targets but was asking 'what else can we do...