Stoneseed's Service Delivery Management can help you improve quality and reduce the cost of your IT Service Delivery. Find out more ...
Improve your IT Service Delivery
Is your IT Service Delivery a challenge? Complex, costly and time consuming – Managing multiple IT service contracts and providers can be a major headache.
Wish you could ...
- Avoid ‘client lock-in’ from your service contracts
- Remove the burden of supplier-side service contract management and service reporting
- Reduce costs and provide better value
- Achieve consistent quality supplier services with appropriate SLAs and KPIs
- Access independent Service Delivery Management to ensure Continual Service Improvement
- Bring all the delivery, reporting and management of your services into one simple to administer service contract
Stoneseed’s Service Delivery Management provides quality service management, supplier management, contracts and negotiation, quality control and reporting via a single fully structured Managed service, guaranteed by KPIs and SLAs, using ITIL best practice service frameworks.
Entrust your daily lights-on functionality to experienced Service Delivery Management, freeing up your resources to concentrate on your business and removing the burden of managing multiple suppliers and contracts.
The peace of mind that comes from working with a trusted partner is invaluable. We ensure our managed service agreement provides the transparency, accountability and reporting you need to ensure that you receive the best service possible.
Trusted Partner with client-side objectives
Drive down costs, pay less for a better service
Improved Governance, metrics & reporting